RETURNS
All returns must be postmarked within thirty (30) days of the purchase date. All returned items must be in new and unused condition, with all original tags and labels attached.
RETURN PROCESS
To return an item, please email customer service at customerservice@hbcuglam.com to obtain a Return Merchandise Authorization (RMA) number.
After receiving an RMA number, place the item securely in its original packaging and include your proof of purchase, then mail your return to the following address:
HBCU Glam
Attn: Returns
RMA #
2810 E. Hillsborough Ave. #311375
Tampa, FL 33610
United States
Return shipping charges will be paid or reimbursed by us.
REFUNDS
After receiving your return and inspecting the condition of your item, we will process your return or exchange. Please allow at least seven (7) days from the receipt of your item to process your return or exchange. We will notify you by email when your return has been processed.
EXCEPTIONS
For defective or damaged products, please contact us using the details below to arrange a refund or exchange.
Please Note
Returned items must be returned in their original state – unused, unworn, and clean.
Only one return will be covered per order.
QUESTIONS
If you have any questions concerning our return policy, please contact us at: